This personal data processing information document (hereinafter the “Document”) is prepared in fulfilment of “Obligation to Inform” of Borsa İstanbul A.Ş (hereinafter “Borsa”) under the Article 11 of the Law on the Protection of Personal Data No. 6698 (hereinafter the “Law”).
In processing personal data, Borsa conducts with the awareness of the importance of and sense responsibility for personal data. In the course of processing the personal data Borsa respects good faith principle.
I- Identity of the Data Controller
In accordance with the provisions of the Law, Borsa is “Data Controller” with respect to the data it processes.
II- Processing purposes
Personal data in the Borsa is processed for performance of the obligations of the Borsa arising from the Capital Market Law and other related legislation; for market operations and market supervision and audit; to ensure that capital market instruments, debt instruments and precious metals and other gems and other contracts, documents and securities deemed appropriate by the Capital Markets Board are traded in a reliable, transparent, effective, stable, fair and competitive environment; for implementation of the Labour Law and social security legislation, for provision of social and health-related support to our employees and their families; to determine that the representatives (brokers/traders) of the institutions authorized to trade in the markets meet the necessary conditions; to enable access to the market by persons authorized to trade in the market; for transferring transaction information to the relevant clearing house for the purpose of clearing and settlement of the transactions concluded in the markets; for evaluation of applications made for authorization to trade; for use of the information of the authorized persons during the operations carried out by Borsa Istanbul; compliance with the legislation and / or instructions of the competent authorities; ensuring contact with relevant persons; informing on and sending invitations for trainings, seminars, meetings, events, organization etc. activities organized or supported by the Borsa; for enabling participation in training programs carried out by the Borsa and ensuring compliance with the principles of participation to the program in BISTEP programs and registration to the said program; to obtain company information from the relevant persons when necessary for the purpose of conducting index calculation activities and determining the companies to be included in the indices; for contacting companies within the scope of data broadcasting and distribution services; to communicate with the participants or represented enterprises of gong ceremonies and to share gong ceremonies on social media and with the press; for invoicing of the services received from the Borsa and sending invoices to those concerned; to authorise access to electronic platforms, for tracking of such authorisation - within the framework of the Information Systems activities of the Borsa Istanbul- in order to ensure effective and safe use in accordance with the corporate policies and legal arrangements ; to improve the quality of service with respect to internal and external help desk calls, to comply with the legal obligations with respect to internet access ; for information and marketing; to communicate with the representatives of the companies who are business partners of Borsa, who are in business relations with Borsa and those who are stakeholder in the capital markets with Borsa; to conclude contracts and execution thereof ; due to service purchase contracts made with the suppliers or for any other specified and explicit purposes such as protecting the legitimate interests and security of the Borsa , in accordance with law and rules good faith , in a limited and proportionate manner, and in connection with legitimate purposes for which the data is processed and in an updated form if so necessary.
III- Collecting Method and Legal Purposes of Personal Data Processing
Your personal data may be collected for any of the above purposes through any audio or electronic channels or in written formats; through forms previously created by the Borsa Istanbul or in free form; through security cameras or through the Public Disclosure Platform and Registered Electronic Mail Systems, or through companies that have business relations with the Borsa Istanbul.
Your personal data will be processed on the basis of legal reasons or your express consent set forth in Articles 5 and 6 of the Law.
Accordingly, your data is processed based on your explicit consent; for reasons clearly stipulated in the law, for reasons directly related to conclusion or execution of a contract with you; to fulfil Borsa’s legal obligations, or if processing such data is compulsory for conferring exercise or protection of a right, or without prejudice to the fundamental rights and freedoms of the person concerned, if processing is compulsory for the legitimate interests of Borsa.
Personal data revealing a person’s race, ethnic origin, political opinions, philosophical belief, religion, sect or other beliefs, outfit, association or labour union membership, health, sex life, data concerning criminal records of the person and security measures imposed on the person, biometric and genetic data is considered as a special category of data. Such data may be processed on the basis of your express consent or in the circumstances foreseen in the law, except for data concerning health and sexual life.
IV- To whom and for what purposes personal data can be transferred
In accordance with Article 8 of the Law, your personal data may be transferred to Borsa İstanbul Group Companies in order to register and clear market transactions; to valuation institutions for valuation services, to the regulatory and supervisory authorities and other public institutions and organizations in order to fulfil the obligations arising out of Capital Markets Law and other legislation, the judicial authorities and to those who are authorised to trade on markets.
The name and contact information of the representatives of the Members of Derivatives and Options Market are shared on the Borsa İstanbul website in order to facilitate and accelerate the access of investors to the market.
V- Your Rights
The Borsa Istanbul has necessary sensitivity for your use of rights granted to you under the Law. Under the law you have the right to
1- Learn whether your personal data is processed,
2- Request information, if your personal data is processed,
3- Learn the purpose of processing your personal data and to learn whether it is used in line with the purpose of processing,
4- Know the third parties located in Turkey or outside Turkey to which your personal data is transferred
5- Request correction of your personal data if it is incomplete or incorrectly processed,
6- Request deletion or destruction of your data if reasons that require their processing are no longer existing, whilst your data had been processed in accordance with the legislation,
7- Ask for service of notification to third parties to whom the data is transferred of any correction or of any deletion, destruction or anonymization of data, should the reasons for its processing ceased existing ;
8- Object drawing results through analysis made via automatic systems, and demand compensation if you suffer a loss due to the unlawful processing of your personal data
In this context, your request to exercise your rights above, your applications shall be sent in writing to the address of Reşitpaşa Mahallesi Borsa Istanbul Caddesi No: 4, 34467 Sarıyer / Istanbul or to “borsaistanbul@hs03.kep.tr” address, via secure electronic signature, mobile signature, or by using the e-mail address you exchange with us and registered in Borsa Istanbul system.
In your application;
a) Your name, surname and signature- if application is made in writing (if the application is made by the legal representative, the name and surname of the legal representative must be specified and the application shall be signed by such legal representative)
b) For the citizens of the Republic of Turkey Turkish the identity number, for foreigners passport number or, if applicable, an identification number (if the application is made by a legal representative, such information of legal representative must also be included).
c) The address of residency or that of place of business,
ç) E-mail address, telephone and fax number, if any
d) Subject of demand.
shall be stated.
Information and document related to the subject shall be enclosed in the application. You must make the application in person; for minors or persons lacking discernment, authorized representative must apply with document proving that he / she is the legal representative.
BORSA İSTANBUL A.Ş
In accordance with the Personal Data Protection Law No. 6698 (“Law” or “LPPD”), your personal data may be processed by Borsa İstanbul A.Ş. (“Borsa”) as the data controller within the scope explained below.
This privacy notice has been prepared in order to regulate the methods of collecting personal data obtained from real persons who communicate with the Borsa units regarding market processes via Borsa Istanbul telephone pbx system in accordance with the Law and the Communiqué on the Procedures and Principles to be Complied with in Fulfilling the Disclosure Obligation, the legal reasons and purposes of personal data processing, the persons/institutions to which personal data is transferred and the purposes of transfer, and the informing of the rights of real persons whose data is processed regarding the personal data included in the KVKK. Borsa takes care to act in accordance with the Law and the rules of integrity during the processing of your personal data and takes the necessary technical and administrative security measures to protect your personal data.
1) Identity of Data Controller
In accordance with the provisions of the law, Borsa is the data controller for the real persons whose data it processes.
2) Processed Personal Data
In line with your authorization to perform the relevant transaction on behalf of the institution at Borsa; provided that it is permitted by the regulations of the relevant market, you can send orders within the framework of the rules determined on a market, platform and system basis to Borsa using the telephone communication tool or request the cancellation of the transmitted orders/realized transactions, and also interact on other issues related to market processes. In this context, your telephone conversations with Borsa are recorded for the purposes specified in Article 3 of this text.
Your personal data that you have shared with Borsa or that may be subject to processing if necessary are as follows:
Personal Data Categorization |
Personal Data Categorization Explanation |
Identity Information |
Name, surname |
Contact Information |
Email address, address, work and/or mobile phone number |
Financial Information |
Account number |
Audio and Visual Recordings |
Telephone PBX voice recordings |
3) Purposes Of Processing Personal Data
Your personal data is processed within the framework of the personal data processing conditions specified in Article 5 of the Law and the purposes specified in the Law. In this context, your personal data in Borsa records;
- Treatment of capital market instruments and other contracts, documents and values deemed appropriate by the Capital Markets Board (“CMB” or “Board”) in a reliable, transparent, effective, stable, fair and competitive environment within Borsa
- Transmission and pairing of the orders, on a timely manner of obligations for the transactions carried out,
- Registration of the prices and transaction amounts related to the trading transactions carried out in Borsa by the institution itself,
- Making together trading orders and facilitating the combination of these orders,
- Application of the rule of time priority while converting the orders recorded in the system,
- Recording issues related to the cancellation of orders and transactions within the framework of the legislation,
- Recorded notifications such as demand, suggestion, satisfaction, complaint, objection and examined and answered when necessary,
- Making the necessary arrangements and taking precautions for the safe management of Borsa systems,
- Determination, prevention or supervision and supervision of the abuse, corruption, capital market law and secondary regulations and the regulations in the relevant legislation
- Conducting ordinary audit activities,
- Resolving disputes,
- Fulfilling the requirements of legal regulations,
It is processed for the purpose of being used as evidence in future legal disputes. This process is carried out in accordance with the law and the rules of honesty, limited and restrained for purposes.
4) The Method Of Collection Of Personal Data, Legal Reason And Purpose
Your personal data can be obtained from telephone calls within the scope of the fulfillment of the above -mentioned objectives.
Your personal data is collected and processed by Borsa in accordance with the conditions of personal data processing specified in Article 5 of the Law for the purposes and legal reasons in the table below.
Legal Reason |
Purpose of Processing |
Clearly foreseen laws |
Capital Markets Law No. 6362 and the fulfillment of activities organized in the secondary legislation issued within the scope of this Law (Regulation on Principles on Borsa İstanbul A.Ş. Stock Exchange Activities and other legislation) |
Must be compulsory for the data officer to fulfill her legal obligation |
Giving information to the authorized institutions upon the request of the SPK, MASAK or courts within the framework of the relevant legislation In order to determine the accuracy of all kinds of work, transactions, accounts and systems of the people who give orders or transactions within the scope of the relevant legislation and the accuracy of the information they send to the Borsa regulations and/or Borsa, to carry out examination, supervision, evaluation and reporting work and transactions |
It is compulsory to process data for the establishment, use or protection of a right. |
Request, suggestion, satisfaction, complaint, objection, such as records and examined and responded if necessary, To be resistant in the case filed by Borsa or defense in the case against Borsa The use of capital market crimes as evidence in the investigation Resolving the disputes arising from the stock market transactions between themselves or the customers who are authorized to make transactions and the customers who are authorized to make transactions by Borsa Disciplinary investigation into the transactions made in markets, markets, platforms or systems related to capital market vehicles, and the transactions carried out in the Diamonds and Precious Stone Market, and Disciplinary Investigation on the transactions carried out in the Diamond and Precious Stone Market |
Provided that it does not harm the fundamental rights of the person concerned, it is compulsory for the legitimate benefit of the data officer. |
Transmission of orders within the framework of the rules set on market, platform and system basis, the cancellation of the transmitted orders/transactions, as well as all other interactions related to market processes Ensuring the safety of transaction safety and electronic systems |
5) Transferring Personal Data
Your personal data in Borsa's personal data inventory is within the framework of the personal data processing conditions and objectives specified in Article 8 of the Law if necessary;
- Fulfilling legal reporting and information requests, conducting legal audit activities within the scope of conducting stock exchange transactions and regulatory and audit activities that are within the scope of its legal jurisdiction, limited to the requested purpose, and
- Within the scope of the performance of legal obligations and the requirements of legislation by Borsa
legally shared with authorized public institutions and organizations.
Borsa İstanbul A.Ş. has ISO 27001 Information Security Management System and complies with the obligation of attention and attention to the transfer and sharing of your data.
6) Protecting The Rights And Rights Of Personal Data Holders
Borsa shows the necessary sensitivity to your ability to exercise the rights granted to you under the Law. We hereby inform you that as a personal data owner, you have the following rights in accordance with Article 11 of the Law:
- Learning whether your personal data is being processed,
- Request information regarding your personal data being processed,
- Learning the purpose of processing your personal data and whether they are used in accordance with their purpose,
- Knowing the third parties to whom your personal data is transferred, either domestically or abroad,
- Request correction of your personal data if it is processed incompletely or incorrectly,
- Requesting the deletion or destruction of your data if the reasons requiring processing of your data are no longer present, even though your data has been processed in accordance with the legislation,
- Request that third parties to whom your personal data has been transferred be notified that your data has been corrected upon request and that your data has been deleted, destroyed or anonymized due to the elimination of the reasons for processing,
- Objection to the emergence of a result against the person by analyzing your processed data exclusively through automatic systems,
- To request compensation in case of damages due to unlawful processing of your personal data.
7) Application To Data Controller
In accordance with Article 11 of the Law regulating the rights of the relevant person, you may submit your requests to the Data Controller, depending on their nature and application method, with a petition prepared in accordance with the conditions specified in the Communiqué on the Procedures and Principles of Application;
- In person or through a proxy to the address of Borsa campus, Reşitpaşa Mahallesi, Borsa İstanbul Caddesi, No: 4, 34467 Sarıyer/İstanbul,
- To the address above via a notary,
- Via registered electronic mail (KEP) to borsaistanbul@hs03.kep.tr,
- You can send it to kvkk@borsaistanbul.com using a secure electronic signature, mobile signature or the requestor's e-mail address registered with the Borsa.
Identity verification is mandatory during the application. In applications made through a proxy, the original of the proxy's power of attorney containing the authority for the personal data request must be presented.
Applications to be made within this scope will be accepted following the identity verification to be made by Borsa, and your requests will be finalized as soon as possible and within 30 days at the latest, depending on the nature of the request. Applications are free of charge, but if the process requires an additional cost, you may be charged the fee in the tariff determined by the Personal Data Protection Board.
In accordance with the Personal Data Protection Law No. 6698 (“Law”), your personal data may be processed by Borsa İstanbul A.Ş. (“Borsa”) as the data controller within the scope described below.
This personal data processing information document has been prepared in order to regulate the collection methods of personal data obtained from visitors to the data center located on the Borsa campuses, the legal reasons and purposes of personal data processing, the persons / institutions to which personal data are transferred and the transfer purposes, informing about the rights of natural persons whose data are processed regarding the personal data contained in the KVKK in accordance with the Communiqué on the Procedures and Principles to be Followed in the Fulfillment of the Law and the Obligation to Clarify. Borsa is committed to ensuring that personal data is processed in compliance with the Law and in accordance with principles of fairness. Necessary technical and administrative security measures are taken to protect your personal data.
1) Identity of the Data Controller
In accordance with the provisions of the Law, Borsa is “Data Controller” with respect to the data it processes.
2) Processing Personal Data
Your personal data that you have shared with Borsa or that may be subject to processing if necessary are as follows:
Categorization of Personal Data |
Description of Personal Data Categorization |
Identification Information |
Name, Surname, National Identification Number |
Contact Information |
E-mail, mobile phone number |
Work Experience Information |
Employer, profession, title |
Visual and Auditory Information |
Closed Circuit Camera Recordings |
Other information |
Device serial number |
3) Purposes of Processing Personal Data
Your personal data is processed in accordance with the personal data processing conditions specified in Article 5 of the Law and the purposes specified in the Law. Within this scope, your personal data in the Borsa records;
- Detection and control of entries and exits to data centers located on the Borsa campus, ensuring the security of the data center.
- Ensuring legal, technical and commercial occupational safety,
- Execution of emergency management processes,
- Carrying out routine audit activities,
- Planning and execution of disciplinary, internal investigation and review processes,
- Carrying out occupational health / safety activities,
- Ensuring the security of movable goods and resources,
- Fulfilling the requirements of legal regulations,
- To be used as evidence in legal disputes that may arise in the future,
- Managing Borsa’s information security processes,
- Ensuring Borsa’s legitimate interests.
are processed for the purposes. This process is carried out in a limited and proportionate manner for the purposes; in accordance with the law and the rules of honesty. Areas that may result in an intervention to your privacy in a way that exceeds security purposes are not subject to monitoring.
4) Method and Legal Reason for Collection of Personal Data
Your personal data is obtained during your visit to the data center located at Borsa's location, through closed circuit camera systems, visitor forms and face-to-face interviews, within the scope of fulfilling the purposes stated above.
Your personal data is collected and processed by Borsa based on the purposes and legal reasons stated in the table below and the personal data processing conditions specified in Article 5 of the Law.
Legal Reasons |
Processing Purposes |
It is necessary for compliance with a legal obligation to which the data controller is subject. |
Ensuring the legal, technical and work safety of people who have a business relationship with Borsa, Providing information to authorized institutions based on legislation Fulfilling the requests of authorized institutions |
Data processing is necessary for the establishment, exercise or protection of a right. |
Relying on the lawsuit filed by Borsa or defending the lawsuit filed against Borsa |
Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the relevant person. |
Monitoring of visitor entries and exits Ensuring the security of Borsa’s information and electronic systems |
5) Transfer of Personal Data
Your personal data included in the Borsa's personal data inventory will be processed within the framework of the personal data processing conditions and purposes specified in Article 8 of the Law;
- Limited to the requested purpose, fulfilling legal reporting and information requests within the scope of carrying out Borsa transactions and regulatory and auditing activities within the scope of legal authority, and carrying out legal auditing activities,
- Conducting security processes together in line with the shared use of the data center Borsa Group Companies (İstanbul Takas ve Saklama Bankası A.Ş. ve Merkezi Kayıt Kuruluşu A.Ş.)
It may be shared with.
Borsa has the ISO 27001 Information Security Management System standard and complies with the obligation of care and diligence regarding the transfer and sharing of your data.
6) Rights of Data Subjects and Protection of Right
Borsa has necessary sensitivity for your use of rights granted to you under the Law.As a data subject, you are informed that you have the following rights pursuant to Article 11 of the Law:
- Learn whether your personal data is processed,
- Request information, if your personal data is processed,
- To learn the purpose of processing your personal data and whether they are used in accordance with their purpose,
- Know the third parties located in Turkey or outside Turkey to which your personal data is transferred,
- Request correction of your personal data if it is incomplete or incorrectly processed,
- Request deletion or destruction of your data if reasons that require their processing are no longer existing, while your data had been processed in accordance with the legislation
- Requesting that third parties to whom personal data has been transferred be notified that the data has been corrected upon request and that the data has been deleted, destroyed or anonymized due to the elimination of the reasons for processing,
- Objection to the emergence of a result against the person by analyzing the processed data exclusively through automatic systems.
- To request compensation in case of damages due to unlawful processing of personal data.
According to Article 11 of the Law, which regulates the rights of the data subject, you can submit your requests in accordance with the conditions specified in the Communiqué On Principles and Prosedures For the Request to Data Controller by using a petition prepared in line with the nature of your request and your method of application to the following addresses:
- In person or through a representative, or via notary, to the Borsa location at Reşitpaşa Neighborhood, Borsa İstanbul Street, No: 4, 34467 Sarıyer/İstanbul
- Via registered electronic mail (KEP) to the address: borsaistanbul@hs03.kep.tr
- Using a secure electronic signature, mobile signature, or the electronic mail address registered in Borsa with the address: kvkk@borsaistanbul.com
Identity verification is mandatory during the application process. In applications made through a representative, the original power of attorney that includes authority for personal data requests must be presented.
Applications submitted in this context will be accepted following identity verification conducted by Borsa, and your requests will be concluded as soon as possible, and no later than 30 days, depending on the nature of the request. While applications are free of charge, if the process incurs any additional costs, the fee specified in the tariff determined by the Personal Data Protection Authority may be requested from you.